SHIPPING & DELIVERY POLICY
All orders received will be shipped within 2 to 3 business days from our warehouse in Mumbai, India, and will be delivered at your door step within 4 to 7 business days. If in case the product you ordered is not in stock, you will receive an email from us, no later than 2 working days post placing your order, confirming the cancellation and if possible, the new estimated shipping date. Once the item is shipped, you will receive an email giving details, including the expected delivery date, courier name, docket number and the shipping method.
For large orders we reserve the right to make additional security checks, for which we may contact you via email or phone in order to verify the payment, you will be duly informed if these procedures affect your order.
We ship through the best and most reputed couriers only and provide shipping and tracking information on the same day of shipment.
We use premium hard board material packaging to ensure packaging quality.
In rare cases, due to unavoidable external circumstances, there may be a delay of 3 to 5 business days for orders to be shipped, in this case we will inform you of the delay and keep you updated on your order status. A Vintage Affair is not liable for any delay in delivery by the Courier Company /Logistics partner and only guarantees to hand over the consignment to the Courier Company /Logistics partner within 7 working days from the date of the order and payment receipt.
For orders up to INR 999/- we levy a flat shipping charge of INR 99/- only.
For orders of INR 1000/- and above, we offer FREE SHIPPING all over India!
Delivery of our goods and services will be confirmed on your email address as specified during registration. For any issues in utilizing our services you may contact our Customer Service Team on +91-22-66736720
We plan to deliver within 3 to 7 days of receiving an order; you may track your order through the Docket number or Airway Bill number which we will provide you on the next business day of the shipment. You are welcome to discuss your order by email or phone, but kindly check the status on the company website first with the tracking details provided.
We display all the costs to you before you make the purchase, there are no hidden costs!